Fujilance Firecraft

Frequently Asked Questions

What are fire classes A, B, C, and K?

A: ordinary combustibles (paper, wood). B: flammable liquids. C: energized electrical. K: cooking oils and fats. Use the correct extinguisher for each.

What does PASS stand for?

Pull the pin, Aim at the base, Squeeze the handle, Sweep side to side.

When should I evacuate instead of using an extinguisher?

Evacuate if the fire is spreading, the room is smoky, you lack the right extinguisher, or you don’t have a clear exit at your back. Your safety comes first.

Do you issue certificates?

Many courses include a certificate of completion. Certificates recognize course completion but are not official licenses or statutory certifications.

What is your refund policy?

If you’re not satisfied within 14 days and you have completed less than 25% of a course, contact us at [email protected] for assistance.

Do you support team or group training?

Yes. We can create learning tracks for offices, facilities, and community groups. Reach out with headcount and goals.

Do I need to buy any equipment?

No special gear is required to take our courses. For hands-on practice, use an appropriate, maintained extinguisher under safe conditions.

How long do I retain access?

Unless otherwise noted at checkout, access is granted for at least 12 months. We encourage periodic refreshers to keep skills current.

Which devices and browsers are supported?

Modern browsers on desktop and mobile are supported. Enable JavaScript to use search, favorites, and theme features.